Terms of Service for Northern Flow Yoga Inc.

Effective Date: [Insert Effective Date]

1. Introduction and Acceptance of Terms

These Terms of Service (the “Terms”) govern your access to and use of the services, classes, workshops, coaching, events, website, booking systems, and related offerings provided by Northern Flow Yoga Inc. (“Northern Flow Yoga Inc.,” “we,” “us,” or “our”), a yoga studio located in Vancouver, British Columbia, Canada.

By accessing our website, registering for, attending, purchasing, or otherwise using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, together with any additional policies referenced herein, including our privacy practices. If you do not agree to these Terms, you must not use our services.

These Terms form a legally binding agreement between you and Northern Flow Yoga Inc. If you are accepting these Terms on behalf of another person or an organization, you represent and warrant that you have the authority to bind that person or organization.

2. Scope of Services

Northern Flow Yoga Inc. provides yoga and wellness-related services, which may include, without limitation:

  • Vinyasa Flow Classes
  • Hatha Yoga Sessions
  • Beginner Yoga Workshops
  • Restorative and Yin Yoga
  • Private One-on-One Yoga Coaching
  • Prenatal Yoga Classes
  • Corporate Wellness Yoga

We may offer services in-person, online, or in a hybrid format, and may modify, suspend, or discontinue any class, session, instructor assignment, schedule, venue, format, or offering at any time, subject to applicable law and any separate booking terms.

Our services are intended for general wellness, fitness, and educational purposes only. They are not a substitute for medical advice, diagnosis, or treatment. You should consult a physician or other qualified health professional before starting any exercise program, especially if you are pregnant, recovering from injury, have a medical condition, or have concerns about your ability to safely participate.

3. User Obligations and Responsibilities

By using our services, you agree to the following obligations:

  • You will provide accurate, current, and complete information when registering, booking, or communicating with us.
  • You will notify us promptly of any changes to your contact information, health status, injuries, pregnancy status, or other information relevant to safe participation.
  • You are responsible for determining whether participation in any service is appropriate for you, having regard to your physical condition and any medical advice you have received.
  • You will not participate in any class or session while under the influence of alcohol, cannabis, recreational drugs, or any other substance that may impair judgment, coordination, or safety.
  • You will follow all studio rules, instructor directions, safety instructions, and applicable venue policies.
  • You will treat instructors, staff, contractors, other participants, and property with respect and refrain from abusive, harassing, discriminatory, disruptive, or unsafe conduct.
  • You will not misuse our website, booking platforms, or systems, including by attempting unauthorized access, interfering with operations, or introducing malicious code.
  • You are responsible for your own belongings and property brought to our premises or used during our services.

We reserve the right to refuse service, remove a participant from a class or event, or terminate access to services if we believe a participant’s conduct, health condition, or behavior poses a risk to themselves, others, staff, or property.

Health and Safety Acknowledgment: You understand that yoga and related physical activities involve inherent risks, including but not limited to strains, sprains, falls, overexertion, dehydration, and other injuries. You agree to use your own judgment and to stop participation immediately if you experience pain, dizziness, nausea, shortness of breath, or any other concerning symptoms.

4. Payment Terms and Conditions

All prices, fees, memberships, packages, drop-in rates, workshop fees, private coaching fees, and corporate wellness rates are subject to change at any time, unless otherwise expressly stated in writing for a specific purchase. Applicable taxes, including GST/PST/HST as required by law, may be added to the listed price.

Unless otherwise specified, payment is due at the time of booking or purchase. We may accept payment by credit card, debit card, electronic payment, or other methods made available by us from time to time. You authorize us or our third-party payment processors to charge your selected payment method for all amounts due, including applicable taxes and any authorized fees.

If a payment is declined, reversed, charged back, or otherwise not completed, we may suspend or cancel your booking, membership, package, or access to services until the outstanding amount is paid in full. You are responsible for any fees charged by your financial institution in connection with your payment.

For memberships, class packs, or recurring services, you agree to any specific billing cycle, renewal, expiry, and usage terms presented at the time of purchase. Unless otherwise required by law or expressly stated, unused services, credits, or sessions do not carry forward beyond their stated expiry date.

Corporate wellness services and private coaching may require a deposit, advance payment, signed service agreement, or minimum notice period, as communicated at the time of booking.

5. Cancellation and Refund Policy

Our cancellation and refund terms may vary depending on the type of service purchased. The following general policy applies unless a different policy is clearly stated in a separate written agreement or at the time of booking:

  • Group Classes: Cancellations made within the permitted cancellation window, if any, may be eligible for a credit or rescheduling option. Late cancellations and no-shows may be charged in full.
  • Workshops and Special Events: These may be non-refundable or subject to a partial refund if cancelled by the participant within the stated cancellation period.
  • Private One-on-One Yoga Coaching: Sessions cancelled within the required notice period may be rescheduled, while late cancellations or missed sessions may be forfeited and non-refundable.
  • Prenatal Yoga Classes: Participation remains subject to safety considerations and any required disclosures regarding pregnancy and medical guidance. Refund or transfer requests will be assessed based on the purchase terms and applicable law.
  • Corporate Wellness Yoga: Corporate bookings are generally governed by the applicable service agreement, which may include deposits, minimum commitments, and separate cancellation terms.

Unless otherwise required by applicable consumer protection law, all sales are final once a service has been delivered, a class has been attended, or a scheduled session has commenced.

If Northern Flow Yoga Inc. cancels a class, workshop, or session, we will generally offer a refund, credit, or rescheduling option at our discretion, unless the cancellation results from circumstances beyond our reasonable control, in which case Section 9 applies.

Refunds, when approved, will be issued to the original payment method where reasonably possible and may take several business days to process. Administrative fees, processing fees, and third-party platform fees may be non-refundable to the extent permitted by law.

Nothing in these Terms limits any mandatory rights you may have under applicable British Columbia or Canadian consumer protection laws.

6. Liability Limitations

To the fullest extent permitted by applicable law, you voluntarily assume all risks associated with participating in yoga, movement, stretching, breathing exercises, meditation, and related wellness activities, whether in-studio, online, or off-site.

To the fullest extent permitted by law, Northern Flow Yoga Inc., its directors, officers, employees, instructors, contractors, agents, licensors, and affiliates shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of data, loss of opportunity, or business interruption, arising from or related to your use of our services.

To the fullest extent permitted by law, our total aggregate liability for any claim arising out of or relating to the services, whether in contract, tort, negligence, strict liability, or otherwise, shall not exceed the amount paid by you to Northern Flow Yoga Inc. for the specific service giving rise to the claim during the three (3) months preceding the event giving rise to the claim, or the minimum amount required by law, whichever is greater.

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law, including liability for gross negligence, wilful misconduct, fraud, or death or personal injury caused by negligence where such exclusion is prohibited by law.

You acknowledge that participation in prenatal or post-injury classes requires heightened caution and, where applicable, medical clearance. You are solely responsible for advising us of relevant medical conditions, limitations, or pregnancy-related concerns, and for following the advice of your healthcare provider.

7. Intellectual Property Rights

All content provided by Northern Flow Yoga Inc., including but not limited to class sequences, workshops, training materials, text, graphics, logos, photographs, videos, audio recordings, program designs, and website content, is owned by or licensed to Northern Flow Yoga Inc. and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use our content solely for your personal, non-commercial use in connection with our services. You may not copy, reproduce, modify, distribute, publicly display, perform, sell, license, create derivative works from, or otherwise exploit any of our content without our prior written consent.

If you submit reviews, testimonials, comments, photos, videos, or other content to us, you grant Northern Flow Yoga Inc. a worldwide, royalty-free, non-exclusive license to use, reproduce, modify, display, and share that content for business, marketing, educational, and promotional purposes, subject to applicable law and any privacy consent requirements. You represent that you have the right to grant this license and that your content does not infringe the rights of any third party.

8. Data Protection and Privacy

Northern Flow Yoga Inc. collects, uses, and discloses personal information in accordance with applicable Canadian privacy laws, including applicable provincial legislation and, where relevant, federal privacy requirements. We use personal information to provide services, manage bookings, process payments, communicate with clients, improve operations, comply with legal obligations, and, where permitted, send service-related or promotional communications.

By using our services, you consent to the collection, use, and disclosure of your personal information as described in our privacy practices and as necessary to deliver the requested services. This may include information you provide during registration, health or emergency contact information you voluntarily disclose, payment details processed by third-party providers, and attendance or communication records.

We may use third-party service providers for booking, payment processing, email communications, analytics, or website hosting. These providers may process personal information on our behalf in accordance with their own privacy obligations and applicable law.

You acknowledge that electronic communications, while generally convenient, may involve certain risks. We do not guarantee the absolute security of data transmitted over the internet, but we take reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we handle.

9. Force Majeure

Northern Flow Yoga Inc. shall not be liable for any failure or delay in performing its obligations where such failure or delay results from events beyond our reasonable control, including but not limited to natural disasters, fires, floods, severe weather, epidemics, pandemics, public health emergencies, government orders, labour disputes, power outages, internet or telecommunications failures, venue unavailability, acts of war, civil unrest, or supply chain disruptions.

In such circumstances, we may temporarily suspend services, reschedule classes, move services online where feasible, or take other reasonable measures. Where appropriate, we may offer credits, alternative dates, or other remedies at our discretion, subject to applicable law and any specific booking terms.

10. Changes to Terms

We may update or modify these Terms at any time by posting the revised version on our website or otherwise making it available to you. The revised Terms will be effective on the date stated in the updated version, unless a later effective date is specified.

Your continued use of our services after the revised Terms become effective constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must discontinue use of our services.

We encourage you to review these Terms periodically to stay informed of any changes.

11. Applicable Law and Jurisdiction

These Terms and any dispute arising out of or relating to them, our services, or your use of our services shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles.

You agree that the courts located in Vancouver, British Columbia shall have exclusive jurisdiction over any dispute, claim, or proceeding arising from or related to these Terms or our services, subject to any mandatory rights you may have under applicable law.

12. Contact Information

If you have any questions about these Terms, please contact us using the information below:

13. Severability Clause

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be severed to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

If any invalid or unenforceable provision can be modified to make it valid and enforceable, the provision shall be interpreted to achieve, to the maximum extent permitted by law, the original intent of the provision.

Additional General Provisions: These Terms constitute the entire agreement between you and Northern Flow Yoga Inc. regarding the subject matter hereof, except for any separate written agreement signed by both parties or any additional policy expressly incorporated by reference. No waiver of any provision shall be effective unless in writing. Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.

By using our services, you acknowledge that you have read and understood these Terms and agree to be bound by them.

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